FAQs
Can I upgrade/downgrade plans?
You can upgrade your plan at any time! However, in order to downgrade, you need to stay on your current plan for a minimum of 6 months.
Can I switch between monthly and yearly?
Yes, if you want to change your payments from monthly to yearly, or vice versa, you can request to do so at any time through our support hub.
At the end of your current month or year term, your subscription will update to the new payment plan and any discounts will be applied.
Do you design on other platforms like Shopify or Wordpress?
No, all of our small business websites are created on Webflow. We don't build ecommerce sites on our subscription plans, however you can book a call below for an ecommerce design quote.
Are there any cancellation fees?
Nope! No cancellation fees or any other hidden fees. If you choose to cancel, you'll lose access to your website at the end of your current billing period and it will be unpublished (unless you're purchasing the website, in which case it will be transferred to your Webflow account).
How do I purchase the website?
You can inform us that you'd like to purchase the website through our
I'm worried I'll lose my Google ranking with the new website.
When redesigning a website, we preserve all the important SEO elements, such as keywords, written content, meta tags, heading tags, internal links, and image alt text. We simply change the appearance of your site while keeping these key elements intact.
A common issue that can hurt rankings is removing or drastically changing pages that currently drive traffic. To prevent this, we use 301 redirects, which send visitors to the new pages instead without losing the ranking of the original pages. These methods ensure you retain your Google organic ranking. In fact, we offer an SEO optimization service to not only preserve your Google ranking, but help increase it!
I use a booking app on my current website. Can I still use it?
Absolutely! In your planning form, we'll ask you for all third-party integrations you want to include. You'll need to set these up and manage them yourself, but we're able to integrate them onto your website for you.
Didn't find your answer? Ask us on livechat, or request a free call below!